Privacy Policy

Last updated: September 7, 2025

Quin Projects Privacy Policy

1. Introduction

Quin Projects Pty Ltd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our construction services. This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number, and postal address
  • Business information (company name, ABN, position)
  • Project details and requirements
  • Payment information (processed securely through third-party providers)
  • Communication preferences

2.2 Website Usage Information

We automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website information
  • Device information and operating system

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing construction services and project management
  • Communicating about projects, quotes, and services
  • Processing payments and managing accounts
  • Improving our website and services
  • Complying with legal and regulatory requirements
  • Marketing communications (with your consent)
  • Customer support and service delivery

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in our operations (e.g., subcontractors, suppliers, payment processors)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of assets
  • Consent: With your explicit consent for other purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and improve our services. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for longer periods as required by construction industry regulations and warranty obligations.

9. International Transfers

Some of our service providers may be located outside Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with Australian privacy law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Quin Projects Pty Ltd
Privacy Officer
Email: info@quinprojects.com.au
Phone: 1300 201 253
Address: 2/691 New South Head Road, Rose Bay NSW 2029
ABN: 58 638 785 510